Last updated: 11 April 2026
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or making a booking with Let of Luxury, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
These Terms are governed by the laws of England and Wales and are written in accordance with applicable UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
1. About Us
Business name: Let of Luxury
Website: https://www.letofluxury.co.uk
Contact email: info@letofluxury.co.uk
Location: United Kingdom
Let of Luxury provides serviced accommodation and short-term rental management services throughout the United Kingdom.
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
• Use the website in any way that breaches applicable UK law or regulation
• Attempt to gain unauthorised access to our website, servers, or connected systems
• Copy, reproduce, or distribute website content without our prior written permission
• Use the website to transmit harmful, offensive, or malicious content
We reserve the right to restrict or terminate access to our website where these Terms are breached, without prior notice.
3. Bookings and Accommodation
When you make a booking, whether directly with us or via a third-party platform, you agree to:
• Provide accurate, complete, and up-to-date information at the time of booking
• Comply with all house rules applicable to the property
• Use the property responsibly, respectfully, and for lawful purposes only
Specific booking terms — including payment schedules, cancellation conditions, and house rules — will be provided at the time of booking and form part of these Terms. In the event of any conflict between these Terms and booking-specific terms, the booking-specific terms shall take precedence.
4. Payments
• All prices are displayed in pounds sterling (GBP) unless otherwise stated
• Payment terms, deposits, and any applicable fees will be clearly communicated during the booking process
• Failure to make payment in accordance with agreed terms may result in cancellation of the booking
Where a booking is made through a third-party platform (such as Airbnb or Booking.com), the payment terms of that platform will apply.
5. Cancellations and Refunds
Cancellation and refund terms vary depending on the booking type and platform used. These will be clearly outlined at the time of booking.
Refunds are subject to the applicable cancellation policy. Your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, are not affected by these Terms.
6. Guest Responsibilities
All guests are required to:
• Adhere to all house rules provided at the time of booking or displayed at the property
• Not cause damage to the property, fixtures, fittings, or contents
• Not engage in illegal, disruptive, antisocial, or unsafe behaviour
• Respect neighbouring properties and the local community
• Not permit more occupants than the stated maximum capacity
We reserve the right to terminate a stay immediately and without refund in the event of serious or repeated breaches of these responsibilities.
7. Property Damage and Loss
Guests are responsible for any damage, loss, or excessive cleaning required as a result of their stay. We reserve the right to recover the reasonable cost of repair, replacement, or additional cleaning from the guest responsible.
Where a security deposit or damage waiver is collected, the applicable terms will be communicated at the time of booking.
8. Intellectual Property
All content on this website — including but not limited to text, images, logos, and branding — is owned by or licensed to Let of Luxury and is protected under UK and international intellectual property law.
You may not reproduce, distribute, modify, or use any content from this website without our prior written permission.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, privacy practices, or policies of those external sites. Inclusion of a link does not constitute endorsement of the linked website.
10. Availability and Accuracy of Information
We take reasonable steps to ensure that the information on our website is accurate and kept up to date. However:
• We do not guarantee that all content is free from errors or omissions
• Property details, availability, and pricing are subject to change without notice
• We reserve the right to correct errors or update information at any time
If you identify an inaccuracy, please contact us and we will endeavour to correct it promptly.
11. Limitation of Liability
To the fullest extent permitted by the laws of England and Wales:
• We are not liable for any indirect, special, or consequential losses arising from your use of our website or services
• We are not responsible for the loss, theft, or damage of personal belongings during a stay
Nothing in these Terms limits or excludes our liability for:
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable UK law
Our total liability to you in connection with these Terms shall not exceed the total amount paid by you for the relevant booking.
12. Privacy and Data Protection
Your use of our website and services is also governed by our Privacy Policy, which sets out how we collect, use, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018. Please read our Privacy Policy carefully, as it forms part of these Terms.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business practices, or legal obligations. Any updates will be published on this page with a revised “Last updated” date.
Your continued use of our website or services following any such update constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.
14. Governing Law and Jurisdiction
These Terms and any disputes or claims arising from them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
