Privacy Policy – Let of Luxury

Last updated: 13 December 2025

Let of Luxury (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with and comply with the requirements of the Information Commissioner’s Office (ICO).

1. Who We Are

Business name: Let of Luxury

Website: https://www.letofluxury.co.uk

Service: Serviced accommodation & Airbnb property management

Location: United Kingdom

For data protection purposes, Let of Luxury is the data controller responsible for your personal data.

📧 Contact email: info@letofluxury.co.uk

2. What Personal Data We Collect

We may collect and process the following personal information:

a) Information you provide directly

  • Name
  • Email address
  • Phone number
  • Booking details
  • Messages sent via contact forms, booking forms, or email
  • Any information you voluntarily provide when enquiring or booking

b) Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited, time spent on the site, and referring URLs

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and booking requests
  • Manage reservations and provide accommodation services
  • Communicate with guests before, during, and after stays
  • Improve our website, services, and customer experience
  • Send service-related communications
  • Prevent fraud and ensure website security

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contractual necessity – to manage bookings and deliver services
  • Legitimate interests – to operate and improve our business
  • Consent – where you have explicitly agreed (e.g. marketing communications)
  • Legal obligation – where required by UK law

5. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly
  • Analyse website traffic and usage
  • Improve performance and user experience

You can manage or disable cookies through your browser settings. Continued use of our website indicates your acceptance of cookies.

6. Sharing Your Personal Data

We may share your data with trusted third parties only where necessary, including:

  • Property management and booking platforms (e.g. Hostaway)
  • Payment service providers
  • Website hosting and IT service providers
  • Cleaning and maintenance teams (limited to booking-related information only)

All third parties are required to process your data securely and in accordance with UK GDPR.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

Access to personal data is restricted to authorised individuals only.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected
  • Comply with legal, tax, or regulatory obligations

Data that is no longer required is securely deleted.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data
  • Request restriction of processing
  • Object to processing
  • Request data portability

To exercise any of these rights, please contact us at info@letofluxury.co.uk.

We will respond within one month, as required by law.

10. Marketing Communications

We will only send marketing communications where:

  • You have given your consent, or
  • There is a legitimate interest and you have not opted out

You may withdraw your consent at any time by contacting us or using the unsubscribe option provided.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal data from children. If such data is identified, it will be removed promptly.

12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

📧 info@letofluxury.co.uk

🌐 https://www.letofluxury.co.uk